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Implementing performance improvement in New Zealand emergency departments: The six hour time target policy national research project protocol

NZ Literature Abstract

posted by Research Admin on 29 March 2012

Authors

Peter G. Jones
Linda Chalmers
Susan Wells
Shanthi N. Ameratunga
Peter Carswell
Toni Ashton
Elana T. Curtis
Papaarangi Reid
Joanna Stewart
Alana Harper
Tim Tenbensel

Year of Publication

2012

Source

BMC Health Services Research, 12:45.

Publication Type

Journal article (peer reviewed)

Publication Status

Completed

Abstract

In May 2009, the New Zealand government announced a new policy aimed at improving the quality of Emergency Department care and whole hospital performance. Governments have increasingly looked to time targets as a mechanism for improving hospital performance and from a whole system perspective, using the Emergency Department waiting time as a performance measure has the potential to see improvements in the wider health system. This project aims to answer the following questions: How has the introduction of the target affected broader hospital performance over time, and what accounts for these changes? Which initiatives and strategies have been successful in moving hospitals towards the target without compromising the quality of other care processes and patient outcomes? Is there a difference in outcomes between different ethnic and age groups? Which initiatives and strategies have the greatest potential to be transferred across organisational contexts?

Type of Study

Quantitative, Qualitative, *Study protocol

How to Access

Access to the full text of the article is free online at, http://www.biomedcentral.com/1472-6963/12/45

Projects

Shorter Stays in Emergency Department National Research Project

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