Implementing performance improvement in New Zealand emergency departments: The six hour time target policy national research project protocol
posted by Research Admin on 29 March 2012
Year of Publication
BMC Health Services Research, 12:45.
Journal article (peer reviewed)
In May 2009, the New Zealand government announced a new policy aimed at improving the quality of Emergency Department care and whole hospital performance. Governments have increasingly looked to time targets as a mechanism for improving hospital performance and from a whole system perspective, using the Emergency Department waiting time as a performance measure has the potential to see improvements in the wider health system. This project aims to answer the following questions: How has the introduction of the target affected broader hospital performance over time, and what accounts for these changes? Which initiatives and strategies have been successful in moving hospitals towards the target without compromising the quality of other care processes and patient outcomes? Is there a difference in outcomes between different ethnic and age groups? Which initiatives and strategies have the greatest potential to be transferred across organisational contexts?
Type of Study
Quantitative, Qualitative, *Study protocol
How to Access
Access to the full text of the article is free online at, http://www.biomedcentral.com/1472-6963/12/45