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Making status and performance data visible with a CEO Dashboard - Hawke's Bay DHB

Project

originally posted by WM Admin on 2010-06-23 14:03:41.553 and updated 2014-02-20 13:39:25.548

Description

A 'CEO Dashboard' provides a snapshot of the hospital’s current status, eg,
– the number of patients who have breached the 6 hour target over the last 24 hours
– bed status
– medical and surgical outliers.
The CEO Dashboard is widely circulated amongst staff helping to ensure that target performance is visible at all levels. It also helps them all identify problems and ask questions if blockages or bottlenecks are occurring in the same areas day after day.
The CEO Dashboard has proved critical to identifying problem areas and fixing them.

What Worked Well

See p5 of the MOH publication Targeting Emergencies: http://www.health.govt.nz/system/files/documents/publications/targeting-emergencies-health-target.pdf

Location

Hawkes Bay

Setting

Hospital

Areas of Focus

Emergency Department

Contact Person

Warrick Frater, Chief Operating Officer

Phone

(06) 878 8109

Email