Insights from an iBleep trial: A report on lessons learned
posted by Research Admin on 2011-06-02 13:48:22.483
Year of Publication
Health Care and Informatics Review Online, 15 (1), 3-12.
Journal article (peer reviewed)
To improve communication and related task management coordination, Waitemata District Health Board trialled iBleep, a web enabled and remotely hosted smart paging system. The primary aim of the trial was to improve the employment conditions of hospital Resident Medical Officers (RMOs) by allowing them to better triage and prioritise patient care related calls from ward nurses. The trial was considered a success from the perspective of providing significant insights into RMO and ward nurse interactions and related work patterns during the out of hours on-call period. However, although there were perceived benefits from a nursing perspective, RMO feedback was less supportive. It is thought that this may be partly due to the trial being largely a rapid deployment of a technology due to external drivers, rather than being part of a more systemic process analysis and change project.
Type of Study
How to Access
To access a free full text version of the article, go to: http://www.hinz.org.nz/journal/2011/04/Insights-from-an-iBleep-trial--A-report-on-lessons-learned/1038