Sign Up

Kiwis Count: New Zealanders' satisfaction with public services: Quarterly update 10

NZ Literature Abstract

originally posted by WM Admin on 29 August 2012 and updated 9 June 2015

Authors

State Services Commission

Year of Publication

2015

Source

Wellington: State Services Commission

Publication Type

Report

Publication Status

Completed

Abstract

Kiwis Count measures satisfaction and identifies areas for improvement in public services. Government agencies use the Kiwis Count data to assist with service enhancements and design, and performance improvement. The survey is carried out by the State Services Commission. It was run previously in 2007 and 2009 as a point in time survey and is now a continuous monitoring survey, with invitations sent to selected participants each month.

Type of Study

Statistics, Quantitative, Survey

How to Access

To read this and previous reports, go to: http://www.ssc.govt.nz/kiwis-count

Projects

Kiwis Count Survey