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Medical Management Program in the ED (Lakeland Regional Medical Center, Florida)

Case Study

posted by WM Admin on 17 April 2014

The Medical Management Program was implemented by the Lakeland Regional Medical Center in Florida, USA to provide individualised care plans for frequent visitors presenting to the ED with chronic medical conditions.

Overall, the program resulted in significant decreases in ED visits (57%) per month per patient.  In addition, data analysis showed sustained decrease in revisits: a significant 78% decrease (or 2.5 visits) per month absolute decrease in the number of average visits per month.

To read more about the program, go to the George Washington University's School of Medicine and Health Sciences website at: