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Organisational readiness and Lean Thinking implementation: Findings from three emergency department case studies in New Zealand

NZ Literature Abstract

originally posted by WM Admin on 2014-05-13 10:57:12.727 and updated 2015-05-19 16:29:57.086

Authors

Gareth H. Rees

Year of Publication

2014

Source

Health Services Management Research, 27(1-2), 1-9

Publication Type

Journal article (peer reviewed)

Publication Status

Completed

Abstract

Describes and contrasts the implementation of lean thinking (a quality methodology that emphasises waste reduction and performing at higher levels of productivity with the same or less resources) into New Zealand’s healthcare system. Findings from three emergency departments were analysed. Each research site’s case was developed from primary data gathered through interviews, augmented by secondary data from project reports, District Health Board websites and media stories. The results highlight the benefits of a supportive quality-focused organisational culture, executive management involvement and cross-functional teams as enablers.

Type of Study

Analysis, Case studies

How to Access

Now available in free full text at: http://hsm.sagepub.com/content/27/1-2/1.full